Privacy Policy

Last updated: June 9, 2020.

Landline is aware that the security of your private information from the use of our website is an important concern. We take the protection of your personal data very seriously and demonstrate a strong commitment to online privacy. In acknowledgment of that commitment, we have adopted a comprehensive policy to safeguard the privacy of all visitors to the Landline website.

Collection of Data

We store data on our servers for various security reasons. This data may include the name of your Internet service provider, click sources, the websites that you visit from our site and your Internet Protocol (IP) address. This information can be used to help diagnose problems with our server, to administer our website, to help identify you and to gather broad demographic information. The data we collect will only be used for the purpose of supplying you with the requested products or services, company marketing purposes or for other reasons for which you have given your consent, except where otherwise provided by law.

We use Universal Analytics, Google’s Web tracking tool that provides detailed data about website traffic, sources and more. Learn how Google uses data when you use our partners’ sites or apps.

Universal Analytics uses the DoubleClick cookie to distinguish users from one another and gather data on users’ demographics (age, gender) and interests (affinity categories, in-market segments, other categories). For more information on the DoubleClick cookie, view the Google Advertising Policy FAQ.

We do not (and does not allow third parties to) use Universal Analytics to track, collect or upload any data that personally identifies an individual (such as a name, email address or billing information), or other data that can be reasonably linked to such information by Google. View details on Google’s Privacy Policy.

To prevent your data from being used by Universal Analytics, you may use the Google Analytics Opt-Out Browser Add-On. You can also use Ad Settings to manage the Google ads you see and opt out of interest-based ads. However, even if you opt out of interest-based ads, you may still see ads based on several factors, such as your general location derived from your IP address, your browser types and recent, previous searches related to your current search.

Making a Landline Reservation

In order to make a reservation on Landline.com, we may ask you to provide information such as the following:
  • Full Name
  • Your Email Address
  • Credit Card Information
  • Date of Birth
  • Gender
  • Any Special Assistance Requirements

In addition to requesting this information at time of booking, we will also automatically collect:

  • The type of web browser and operating system you have used to access our Services;
  • The type of device you have used to access our Services, including unique device identifiers;
  • Your IP address (which is a number automatically assigned to your computer when you access the Internet and can be used to derive your general geographic location);
  • The websites you visited before and after you visit our Services;
  • Information about the content you view and the actions you take on the Services;
  • Information about your current location (if you consent to providing us this information); and
  • Information we collect

Please note that we may use third-party providers to help us collect some of this information. This information is not linked to your browser session ID as stored by cookies. For more information on how we use cookies, please see Cookies below.

Website Cookies

This site uses web cookies. Cookies are pieces of data that are sent from our website to your browser, which may then store them on your computer system. No personal information or credit card details of any kind are stored or gathered by cookies. Cookies collect anonymous information to improve your experience on the website and to allow landline.com to improve our digital advertising.

We use cookies to store a unique ID that identifies your browser session. This ID is in no way associated with your machine or you individually.

Without cookies, landline.com would “forget” the items in your basket each time you went to a different page. The session cookie is deleted when your browser is closed, removing access to any session information which will be removed from our servers a short time afterwards.

Do Not Track Requests

Although some browsers allow you to send a signal indicating that you do not wish to be “tracked”, our Services do not recognize or respond to “Do Not Track” signals.

Use of Information

The information we collect and receive is used to provide the service you have requested; to confirm your reservation or to reply to questions you may ask. It is also used to provide you updated information concerning changes to the landline.com service you have reserved. Your information will also be available to our customer service agents to allow them to assist you with any questions you may have. We will also use this information to enable us to deliver a more effective and targeted service to you, the passenger. We will use information about your computer equipment and the pages on our Services that you visited for statistical evaluation. Finally, you may receive email from us concerning promotions and offers from Landline.com and about changes to our website. You will be offered the opportunity in those emails to cease receiving them.

Sharing of Information

Landline.com does not sell your information or provide it to any third parties except in compliance with this Policy.

All payment transactions on our website are handled by Stripe, a secure payment processing provider. Your credit card and related personal details are collected by Stripe in order to process your payment. More details regarding Stripe’s terms and conditions, and privacy and security policies can be found by visiting https://stripe.com/us/ssa.

If you accessed our Services from a third party website, we may provide your information to that third party for purposes of enabling the third party to collect a commission from Landline.com related to your purchase of a reservation on our service.

We may provide your information to companies that provide services directly to us, including our website designers and technical consultants. This information will be used by such organizations only to perform their functions and/or to provide the service you have requested and for no other purpose.

If you are an existing customer, Landline may use your email address to provide you with information about promotions and services we think may be of interest to you; however, you can choose not to receive such notices. If you are simply a visitor to this website and not an existing customer of landline.com, we may nonetheless wish to give you the opportunity to receive such information and may ask for your consent to do so.

In the event of the sale or transfer of our company or its assets, information we have collected from you or about you may be disclosed to the buyer as part of the sale or transfer process and will be transferred to the buyer as one of the transferred assets.

It is not our policy to provide any further entities or organization(s) with your information provided to us via this website, unless we share in response to legal process or when necessary to protect our Services.

Accuracy of Personal Information

If the credit card holder for reservations is not you, it will be your responsibility to ensure that you have the card holder’s consent before entering any related details, and that such details when entered are true. Other than the foregoing, by using our Services, you confirm that you will only enter personal information about yourself and that such information is true.

Protection of Information

We use industry standard physical, technical, and administrative measures to safeguard information in our possession against loss, theft and unauthorized use, disclosure, or modification. Please note, however, that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect the information we maintain, we cannot ensure or warrant the security of any information that you transmit to us.

Children

Our Services are intended for a general audience. We do not knowingly collect, use, or disclose personal information from children under the age of 13 without prior parental consent, except as permitted by the Children’s Online Privacy Protection Act. If you are a parent who consents to the collection of personal information from your child, you agree that your child may use all our Services and that we may collect, use, and disclose your child’s personal information consistent with this Privacy Policy.

Third Party Website and Services

Our Services may link to websites or other online services operated by third-party companies (e.g., websites where you can book hotel accommodations). We are not responsible for the privacy practices of these third parties. Once you have left our Services, you should check the applicable privacy policy of the third party website or service to determine how the third party will handle any information it collects from you.