Our Commitment to You During COVID-19
We understand that the news surrounding COVID-19 (coronavirus) can be overwhelming.
During this outbreak, your health and the safety of our employees is our priority.
As Minnesota begins to ease restrictions, we remain committed to your well-being.
We will continue to follow our Covid-19 procedures to ensure that customers can practice social distancing.
Based on the guidance from the Centers of Disease Control and Prevention (CDC),we are taking the following precautions:
1. New cleaning procedures have been implemented. All employees have been instructed to regularly wash hands and wear disposable latex gloves while loading and unloading baggage. Facilities, buses, equipment and frequently touched surfaces will undergo regular disinfection. Plexiglass barriers will remain at the check-in counter. Employees who are exhibiting any symptoms of illness have been asked to stay home.
2. Every passenger is guaranteed personal space for social distancing. In following CDC recommendations, it is important that we promote responsible travel by assuring that every passenger has the recommended amount of space for effective social distancing. We have reduced our capacity on every trip, ensuring that every passenger has adequate personal space when seated. While you are making your reservations, our system will only allow the selection of window seats. Families and those with travel companions will be able to sit together once onboard their trip. This reservation policy will be active as of Monday, May 18 at 12AM Central Time.
3. Per local and state ordinance, all employees and passengers are required to wear masks. To ensure the safety of our passengers and our staff, our employees will wear masks during their shifts. Local and state ordinance also requires that our customers wear masks both in the Landline Terminal and on the Landline Bus. As recommended by the CDC, covering the nose and mouth while in the stations and on the bus helps protect fellow passengers and employees.
In addition to the above policies, Landline is committed to following all local ordinances regarding COVID-19, and will require the same of our guests.
It is important that we remain steadfast in our support of one another, and The Landline Company is here to help you maintain your lifestyle as well as your health. If you have an existing reservation, expect to hear from us via text and email.
Although we are making these reductions and changes, we know that your ability to travel is important. Our company is committed to providing safe and seamless travel during these hard times. Thank you for allowing us to serve you.
Be well –
The Landline Company